Privacy Policy

This page explains how Cuisines Rive Ouest, operated by Artisten Architectural, collects and processes your personal data in compliance with the GDPR.

Artisten Architectural – 20 Rue Chalopin, 69007 Lyon, France

artisten@live.fr

06 61 93 66 04

Overview

When you contact us via the contact or quote form, some personal data is collected so we can reply and follow your bespoke kitchen project.

Data sent via the form goes directly by email to the site owner, Stéphane Klock, and is neither sold nor used for unsolicited marketing.

This policy transparently covers the 12 key GDPR points: data controller, purposes, retention, rights, security, and more.

1. Data controller

The controller for data collected on the Cuisines Rive Ouest site is: Artisten Architectural – Stéphane Klock. Address: 20 Rue Chalopin, 69007 Lyon, France. Email: artisten@live.fr. Phone: 06 61 93 66 04.

2. Data collected

Via the contact / quote form, we collect: first and last name; email address; phone number (optional); your message; explicit consent to be contacted again.

3. Purpose of processing

Your data is used only to: respond to your request; prepare a personalised quote; ensure follow-up of your project and client relationship.

4. Legal basis (GDPR)

Processing is based on your explicit consent (article 6.1.a GDPR), given when sending the form by ticking the acceptance box.

5. Data retention

Data is retained for limited periods: up to 12 months for requests without commercial follow-up; up to 3 years when a commercial relationship is established, notably to meet legal and administrative obligations.

6. Data recipients

Data is only intended for: Stéphane Klock, site owner and project lead for Cuisines Rive Ouest; our technical providers (hosting, mail) strictly necessary for the site to function.

7. Hosting & processors

The site is hosted on Vercel. The domain is rented via IONOS. Data sent through the form is routed by email to artisten@live.fr.

8. Security measures

We protect your personal data by reasonable means: encrypted exchanges via HTTPS, restricted access to mailboxes and tools, internal confidentiality policy and good digital practices.

9. Cookies & trackers

The Cuisines Rive Ouest site currently uses no advertising or marketing cookies. Only strictly necessary technical trackers may be used. If audience analytics or third-party services are added later, this policy will be updated.

10. Your rights (GDPR)

Under GDPR you have the following rights over your data: access, rectification, erasure, restriction of processing, objection, data portability.

11. Exercising your rights

To exercise your rights or ask about how your data is processed, contact us: by email at artisten@live.fr; by mail at Artisten Architectural, 20 Rue Chalopin, 69007 Lyon, France; by phone at 06 61 93 66 04. We commit to respond within 30 days.

12. Updates to this policy

This privacy policy may evolve to reflect legal, regulatory or technical changes. The latest update to this document was made on 08/12/2025.